Want to Stand Out? Design an Accessible Website for Your Local Business!
- Leanne Burton
- Mar 19
- 3 min read
In today’s digital world, having a website isn't just important; it's essential for local businesses. But merely having an online presence isn't enough. To genuinely set yourself apart from your competitors and better serve your community, your website must be accessible to everyone, including individuals with disabilities. In this post, we’ll outline effective steps to create an accessible website that invites all visitors in.
The Importance of Accessibility
Consider this: What if a local store had a steep ramp, making it impossible for some people to enter? This situation highlights a physical barrier, but similar barriers exist online. An accessible website guarantees that all users, regardless of their abilities, can access information and services equally.
When you prioritize accessibility, you're not only meeting legal requirements but also expanding your audience. The World Health Organization reports that over one billion people worldwide live with some form of disability. By striving for an accessible website, you open the door to this valuable market and create loyalty among customers who appreciate inclusivity. For example, a study by Microsoft found that 70% of consumers prefer brands that are committed to diversity and inclusivity.
Understanding Web Accessibility
Web accessibility means that people with disabilities can understand, navigate, and interact with the web. This encompasses users with vision impairments, hearing loss, cognitive challenges, or motor difficulties. Although making your website accessible may seem overwhelming, it is manageable.
The Web Content Accessibility Guidelines (WCAG) provide a useful framework for achieving web accessibility. These guidelines can help you navigate changes needed for your website to be usable for everyone.
Essential Features of an Accessible Website
1. Use Meaningful Alt Text for Images
Images enhance the visual appeal of any website, but without proper alt text, visually impaired users with screen readers may miss crucial information.
When embedding images, ensure the alt text conveys the image's message and role. Instead of a generic phrase like "image1," use detailed descriptions such as "An inviting view of the café’s interior filled with customers enjoying their drinks." This small adjustment can significantly enhance the user experience for visually impaired visitors.

2. Ensure Keyboard Navigation
Not everyone can use a mouse effectively, so allowing keyboard navigation is essential for accessibility.
Make sure users can tab through links and form elements in a logical order. Spend some time navigating your website using only a keyboard. If you encounter areas that are difficult to access, consider redesigning their layout for better usability.
3. Choose a Clear Color Contrast
Good color contrast is vital for users with visual impairments.
Ensure text stands out against the background for easy reading. For example, black text on a white background is much clearer than light gray on a white background. Tools like the WebAIM Contrast Checker can help verify if your site’s color scheme meets accessibility standards.
4. Use Headings Properly
Organized content benefits all users, especially those using screen readers.
Employ heading tags (H1, H2, H3) to organize your content logically. This not only assists users in scanning information easily but also clarifies the content structure.
5. Provide Captions and Transcripts for Multimedia
If your site features videos and audio content, always include captions and transcripts. This ensures accessibility for those who are deaf or hard of hearing.
Additionally, transcripts benefit individuals with learning disabilities or those who prefer to read rather than listen. A report from the National Association of the Deaf indicates that 90% of deaf and hard-of-hearing individuals rely on captions while watching videos.
Evaluating Your Website for Accessibility
Once you implement these changes, testing is vital. Use online tools like WAVE or axe for automated testing of accessibility.
However, remember that no tool can catch every issue. Consider reaching out to users with disabilities for feedback on your website’s accessibility. Their insights can be invaluable in refining the experience for all visitors.
Prioritizing Accessibility as You Grow
As your local business expands, continue to prioritize web accessibility.
When introducing new features or making design changes, always refer back to the WCAG and assess how these updates affect all users. Keep in mind that creating an accessible website is an ongoing effort, not a one-time task.
Making Accessibility a Priority
Building an accessible website is a powerful way to help your local business flourish by ensuring you reach a wider audience.
By following the steps discussed and staying committed to inclusivity, you will not only meet legal obligations but also build goodwill, loyalty, and trust with your customers.
So why wait? Take the initiative today to create an accessible website that stands out and positively impacts your community. Your dedication to accessibility will enhance customer relationships and provide you with a competitive edge in the market.

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